Our COVID-19 operating policy

18th August 2020

We are committed to continuing to provide the same high level of service you expect from our team, while keeping our clients, employees and partners safe during this time. As such, we currently have the following measures in place:

Meetings

Our offices are currently closed to the public and we are holding all meetings via video conference or phone call unless absolutely necessary. In the event that a face-to-face meeting is unavoidable, these will be held under strict social distancing measures and any visitors to our offices will be required to register under our track and trace system.

Documents 

We encourage our clients to send documents and records digitally where possible. If you do need to drop off physical paperwork to our office, please follow this procedure:

  • Call our office in advance on 0191 567 0304 and let us know when to expect you
  • Wait outside our rear entrance (accessed via the back lane behind our offices) and call us to let us know you have arrived
  • A member of our team will collect your documents and you will be required to provide track and trace details

We apologise for any inconvenience caused and thank you for your patience during this time.

Chartered Accountants in Sunderland, offering expertise on everything from Tax and Business Planning,
to Accounts and VAT.